On 30th Sept 2019 DYPU- SHTS organized a Front Office Case study session for F.Y BSc students in the theory classroom. The case study session was organized by Assistant Professor Aarti Pandirkar at SHTS. The session began with a brief introduction to the case study and the importance of case study as a part of the curriculum for the students. The students were given the Front Office case study scenario handouts a week prior to the case study session and were asked to come up with a suitable and effective solution for the given scenario.
Students shared their feedback stating, ‘this case study session was very interesting & it made them understand the pro’s and con’s of overbooking of a hotel. It also gave them an insight into how past history has to be considered while overbooking. The efficiency of a hotel in managing overbooking is of utmost importance. Asst. Prof Aarti also shared a few of her experiences from her stint at the hospitality industry. Asst. Prof Aarti Pandirkar organized this case study session on behalf of DYPU- SHTS. Overall the session was very informative and the students would like to attend more of such case study sessions.
'Education is not the learning of many facts but the training of the mind to think.' - Albert Einstein