CERTIFICATE COURSE IN HOUSEKEEPING

 

rsz_img_0560

Overview Of The Program

Certificate Course in Housekeeping is a six month practical Oriented Course

Eligibility

Candidate having passed 10th Std from any State Board of Higher Secondary Education or its equivalent and secured not less than 50% marks in one year .

Duration Of Course

6 Months

Calendar Year

2016-17

List Of Documents

1. Marksheet- Marksheet of 10th with 3-xerox Copies

Yearly Syllabus

COURSE OBJECTIVE :

House Keeping basically makes the provision of a clean, comfortable and safe environment. As the guest enters the foyer he forms an impression of the establishment from its outward appearance. Then after check-in, the guest comes in to contact with the lift and staircase of the Corridor to reach the allocated rooms or lounge and public areas. By this time he/she closely observes the clear lines decor furnishing etc. Thus the prime aim of this well-structured syllabus is to provide a unique balance between theoretical & practical input using advanced teaching aids, followed by six months industrial training providing exposure to the students.

COURSE CONTENT:

  1. Housekeeping Operation
  • Introduction
  • Meaning and definition, Importance of Housekeeping
  • Responsibility of Housekeeping department
  • A career in the Housekeeping department
  • Personal Hygiene, Sanitation & Safety
  1. Housekeeping Department
  • Organization framework of the Department (Large/Medium/Small Hotel)
  • Job Description and Job Specification of Staff in the department
  • Attributes and Qualities of the Housekeeping staff- skills of a good Housekeeper
  • Interdepartmental Co-ordination with more emphasis on front office and the maintenance department
  1. Housekeeping Procedures
  • Briefing and Debriefing
  • Indenting from stores, Inventory of Housekeeping Items
  • House keeping control desk, Importance, Role, Co-ordination, check list, key control
  • Handling Lost and Found
  • Handling of Guest queries, problem, request
  • General operations of control desk
  • Role of control desk during Emergency
  1. Hotel Guest Room
  • Layout of guest room (Types)
  • Types of guest rooms
  • Furniture/Fixtures/Fittings/Soft Furnishings/ Accessories/ Guest Supplies/Amenities in a guest room (to be dealt in brief only)
  1. Cleaning Science
  • Characteristics of a good cleaning agent
  • Types of cleaning agent
  • Cleaning products (Domestic and Industrial)
  • Room Cleaning and Public Area Cleaning Procedures.
  1. Cleaning Equipment
  • Types of Equipment
  • Operating Principles of Equipment
  • Storage, Upkeep, Maintenance of equipment
  1. Care and cleaning of different surfaces
  • Metal, Glass, Leather, Rexine, Ceramic, Wood, Wall and floor covering
  1. PRACTICAL
  • Glossary of terms ACCOMMODATION MANAGEMENT
  • Planning Guest Room Layout
  • Identification of cleaning equipment- Manual & mechanical
  • Cleaning of different surface
  • Stain removal & flower decoration
  • Scrubbing, polishing, wiping, washing, rinsing, swabbing, mopping, sweeping, brushing, buffing
  • Bed making procedures and preparing amenity checklist.
  • Flower Arrangements
  • Interior Decoration
  • Lighting and Colour Scheme
Grading System

Marking System

Course Fee

Rs.30,000/-

Total Fees

Rs.30,000/-