A trip to Seawoods Grand Central Mall, Navi Mumbai one of the finest and biggest mall of Mumbai was organised by Ms Rekha Ramu, Assistant Professor of DY Patil University School of Hospitality & Tourism Studies, for the students of B Sc second year. The aim of the visit was to give exposure of mall and facility management and also the exposure to changing trends in housekeeping.
Seawoods Grand Central Mall is a part of Nexus Group of Malls, massive 1 million sq.ft spread hub of shopping experiences in Navi Mumbai. The visit started with warm welcome of the students and faculty by the Senior Operations Manager Mr Rakesh Kunder. Mr Rakesh Kunder, the alumni of DY Patil University School of Hospitality and Tourism Studies batch 1999-2002, gave brief information about the Nexus Group of Malls and introduced the hierarch and various sections of the mall. Being a hospitality graduate, he told the students how they can make career in mall. He told the various “Wow Factors” which give pleasant experiences to the customers who in turn generate the business for the mall. After the session, the students were taken for show around the mall. Housekeeping Head Mr Sandeep Singh and Assistant Manager-Housekeeping Mr Suresh Gupta showed the latest cleaning equipment and their uses, the students were also taken to the housekeeping department and stores. The visit concluded with a session of question and answer round with Mall Director Mr Nilesh Singh.
The industrial visit was tremendous learning experience for the students. The students experienced how systematically the organisation works toward to make the Seawoods Grand Central Mall the most convenient and indulgent shopping experience to the customers. This visit also made the students aware that the mall management can be wonderful career option for them. The students said they look forward for the industrial visits so they increase the horizon of their knowledge and groom themselves for their career accordingly.
'Education is not the learning of many facts but the training of the mind to think.' - Albert Einstein