Webinar on Pre-opening Procedures of Hotels
DY Patil Deemed to be University, School of Hospitality &Tourism Studies organized an exclusive webinar on Pre-opening Procedures of Hotels on 14th September 2020. This webinar was attended by third students of B.Sc Hospitality. The webinar was conducted by professional from the industry Mr. Naveen Vaishnav, General Manager – Hariyali Hotels Pvt Ltd, Kota, Rajasthan.
Mr Naveen shared his experience working with pre-opening hotels. Then spoke extensively about why students should work for pre-opening hotels if they get opportunity to work with one. While working they will be learning lot of activities which are generally not performed in established hotels. This will be great learning for the students will always be plus point in one’s resume.
Later the guest explained how the housekeeping is set before the hotels are ready to open. He also gave insight knowledge about the role of the housekeeper in pre-opening hotels. There are lot of activities housekeeper has to perform like planning, organizing and recruiting the human resources, putting the systems and procedures in place, area responsibility plan and many more. The guest explained each and every activities in detailed and also told how these activities are interlinked with each other. While explaining he incorporated his experiences while working in pre-opening properties. This made the students more interest in the topic as well they understood the concept clearly.
The guest also showed the house break up and showed few videos on how workload of GRA and supervisors are done. He explained the how mathematically the working hours of GRA is calculated. He explained how various studies are conducted to write the Standard Operating Procedures of jobs. For better understanding students were given activity to write the SOPs and small case study to calculate the working hours. Students performed outstandingly and were thrilled when their efforts were appreciated by the guests.
The guest spoke about the countdown to opening of the hotels. He breakdown the countdown activities in months and weeks before the pre-opening. The students were surprised to know how hotels organizes the entire procedure minutely. And they also came to know how important is pre-opening activities for the hotels. The guest concluded the event with last topic snag list of pre-opening hotels.
The webinar was organized by Asst. Prof. Rekha Ramu from the Housekeeping Department of the college took up the initiative of bridging the gap between the industry and the academia by bringing stalwarts of the profession into the college. The honorary speaker for the event was Mr. Naveen Vaishnav, GM- Hariyali Hotels Private Ltd, shared his vast industry experience and finesse with the assembled audience who were completely intrigued by his acumen and verbal skills. Each and every participant thoroughly enjoyed the session, asked a lot of questions to the guest and was satisfied by the answers they received in return. The participants benefitted immensely from witnessing such a knowledge gaining interaction and learnt a lot about pre-opening procedures of hotels.