A Workshop on Business Etiquette

Dr.Shilpa Varma, Dean and Associate Professor at DYPUSM conducted a two day Management Development Program titled ‘Business Etiquette’. Dr.Shilpa Varma is a Certified Business Professional and a Certified Psychometric Testing Professional. The program was an interactive workshop covering Resume Writing, Preparing for Interviews, Business Introductions, Multi-cultural Etiquettes, Business Wardrobe and a live Dining Etiquette lab session.
A Psychometric test ‘Personal Effectiveness Scale’ was also administered to identify one’s basic personality type. A customized report was given to the participants highlighting the areas of strengths and weaknesses andoffering suitable suggestions for improvement.
Participation certificates were given to all participants.
The Business Etiquette Session was conducted in two batches on 12th and 20th Dec 2015 at DYPUSM, Belapur.
The Dining Etiquette Session was conducted in three bathces on 16th, 17th and 18th Dec 2015 at DYPSHTS.
Modules covered -
I.Resume Writing
Resume/CV/Bio data
Rules of Resume Writing
Do’s and Don’ts of Resume Writing
 II.Job Interview Etiquette
Make a Positive Impression
Identifying and classifying your skills
Interview attire
Interview non-verbals
Answering Interview questions
Handling tough questions
III. Business Introductions
Creating an Effective Introduction
Making a Great First Impression
Minimizing Nervousness
Handshakes
Using Business Cards Effectively
Remembering Names
IV.Business Wardrobe
Dressing for Success
Difference between Business Professional and Business Casual Attire
Appropriate Attire for Women
Appropriate Attire for Men
V.Dining Etiquette
Understanding your place setting
Using your napkin
Eating your meal
Ordering in a restaurant
About beverages – Alcoholic/Non-alcoholic/Wines/Cocktails/Mocktails
Paying the bill
Tipping

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